India
Edenred Contact Details

I am a CARD USER

Due to Covid-19, Edenred Team is working from home. We are currently available on the emails, only.
First Email : assist-IN@edenred.com

Please mention the below details while sending an email from your registered id. 

Employee Id Number:

Company Name:

Your Name:

Query:


For any Escalation, please email us :


Level 1 medha.sawant@edenred.com (If no reply within 72 hrs)

Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)

Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)


 

Please don’t mark Email to all the Email Id’s mentioned. Follow the escalation matrix 


User Query Resolution Timelines : click here
To get in touch with Yes Bank, call 1800 3000 1113 / 1800 103 5485 or email: edenred.support@@yesbank.in

I am a MERCHANT

Affiliated merchant partners, please connect with us at : 

Email : ERIN-Affiliatebo-IN@edenred.com

Mention the below details on mail 
Affiliate Name:
Affiliate code:
Location:
Query:


For any Escalation, please email us :

Level 1 Tapan.warang@edenred.com (If no reply within 72 hrs)
Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)
Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)


Please don’t mark Email to all the Email Id’s mentioned. Follow the escalation matrix

Merchant Query Resolution Timelines : click here

I am a CORPORATE CLIENT (Existing)

Corporate clients, please connect with us at : 

Email : CustomerCare-IN@edenred.com
For any Escalation, please email us :

Level 1 Kirti.Palkar@edenred.com (If no reply within 72 hrs)
Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)
Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)

Please don’t mark Email to all the Email Id’s mentioned. Follow the escalation matrix 
Corporate Query Resolution Timelines : click here
Edenred India Office
CORPORATE OFFICE

Edenred (India) Pvt. Ltd.
Kalpataru Prime, Unit 3 & 4, Level 4, Road No.16, Wagle Industrial Estate, Thane (West) – 400604
CIN: U74999MH1996PTC100899