India
Edenred Contact Details

I am a CARD USER

Due to Covid-19, Edenred Team is working from home. We are currently available on the emails, only.
First Email : assist-IN@edenred.com

Please mention the below details while sending an email from your registered id. 

Employee Id Number:

Company Name:

Your Name:

Query:


For any Escalation, please email us :


Level 1 medha.sawant@edenred.com (If no reply within 72 hrs)

Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)

Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)


 

Please don’t mark Email to all the Email Id’s mentioned. Follow the escalation matrix 


User Query Resolution Timelines : click here
To get in touch with Yes Bank, call 1800 3000 1113 / 1800 103 5485 or email: edenred.support@@yesbank.in

I am a MERCHANT

Affiliated merchant partners, please connect with us at : 

Email : ERIN-Affiliatebo-IN@edenred.com

Mention the below details on mail 
Affiliate Name:
Affiliate code:
Location:
Query:


For any Escalation, please email us :

Level 1 Tapan.warang@edenred.com (If no reply within 72 hrs)
Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)
Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)


Please don’t mark Email to all the Email Id’s mentioned. Follow the escalation matrix

Merchant Query Resolution Timelines : click here

I am a CORPORATE CLIENT (Existing)

Corporate clients, please connect with us at : 

Email : CustomerCare-IN@edenred.com
For any Escalation, please email us :

Level 1 Kirti.Palkar@edenred.com (If no reply within 72 hrs)
Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)
Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)

Please don’t mark Email to all the Email Id’s mentioned. Follow the escalation matrix 
Corporate Query Resolution Timelines : click here
Edenred India Offices
CORPORATE OFFICE
Edenred (India) Pvt. Ltd.
2nd Floor, Radhakrishna House,Majiwade Village Road, Majiwade, Thane (West) - 400 601
Maharashtra, India
CIN: U74999MH1996PTC100899
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DELHI
Edenred (India) Pvt. Ltd.
Plot no. 206, 3rd Floor, 
Okhla Industrial – Phase III
New Delhi - 110 020
Delhi, India 
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BANGALORE
Edenred (India) Pvt. Ltd.
#45/B, Shubam Complex,
1st Main Ground Floor, Rear Wing,
Sarakki Industrial Layout,
J.P.Nagar, 3rd Phase
Bangalore -560078
Karnataka, India
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HYDERABAD
Edenred (India) Pvt. Ltd.
No. 10, 4th Floor, Plot No. 7 B,
Municipal No : 8-2-269,
Lumbini JewelMall,
Road No. 2, Banjara Hills
Hyderabad - 500 034
Andhra Pradesh, India
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KOLKATA
Edenred (India) Pvt. Ltd.
AMP Vaisakhi, Room no: 606
AG – 112, Salt Lake City
Sector – II, Kolkata – 700091
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CHENNAI
Edenred (India) Pvt. Ltd.
No. 5, 1st Floor,
L.M.Krishna Building,
Balavinayagarnagar, Main Road,
Arumbakkam, Chennai - 600106
Tamil Nadu, India
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AHMEDABAD
Edenred (India) Pvt. Ltd.
105, Shiromani Complex, 
Opp. Ocean Park
Near Nehru Nagar Cross Road,
Satellite Road, Ahmedabad – 380 015
Gujarat, India