Edenred Contact Details
I am a CARD USER
Due to Covid-19, Edenred Team is working from home. We are currently available on the emails, only.
First Email : assist-IN@edenred.com
Please mention the below details while sending an email from your registered id.
Employee Id Number:
Company Name:
Your Name:
Query:
For any Escalation, please email us :
Level 1 medha.sawant@edenred.com (If no reply within 72 hrs)
Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)
Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)
User Query Resolution Timelines : click here
To get in touch with Yes Bank, call 1800 3000 1113 / 1800 103 5485 or email: edenred.support@@yesbank.in
I am a MERCHANT
Affiliated merchant partners, please connect with us at :
Email : ERIN-Affiliatebo-IN@edenred.com
Mention the below details on mail
Affiliate Name:
Affiliate code:
Location:
Query:
For any Escalation, please email us :
Level 1 Tapan.warang@edenred.com (If no reply within 72 hrs)
Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)
Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)
Please don’t mark Email to all the Email Id’s mentioned. Follow the escalation matrix
Merchant Query Resolution Timelines : click here
I am a CORPORATE CLIENT (Existing)
Corporate clients, please connect with us at :
Email : CustomerCare-IN@edenred.com
For any Escalation, please email us :
Level 1 Kirti.Palkar@edenred.com (If no reply within 72 hrs)
Level 2 Anchal.shishangia@edenred.com (If no reply within 4 working days)
Level 3 PrincipalNodalOfficer-IN@edenred.com (If no reply within 5 working days)
Please don’t mark Email to all the Email Id’s mentioned. Follow the escalation matrix
Corporate Query Resolution Timelines : click here
