Edenred

Call us on

1860 233 5555, 022 2545 5555,

022 6143 3333

Can I use Ticket Restaurant® Meal Vouchers anywhere in India/company cafeteria?

  • Yes. At present Ticket Restaurant® Meal vouchers can be used in any of the 2500+ listed cities in more than 15000+ food outlets in the Ticket Restaurant® affiliate network. The network keeps increasing in order to provide greater choices
  • Yes. If the caterer is affiliated with Edenred
  • Call E - Assist - a dedicated in-house customer contact centre of Edenred Services, to help us serve you better!

Do I pay the same price for Food & Beverages with Ticket Restaurant® Meal Vouchers as I do with cash?

All Ticket Restaurant® Meal Vouchers affiliated outlets are bound to charge you as per the MRP/Listed Price. In case of overcharging above MRP/Listed Price you should not proceed with the purchase. A complaint needs to be lodged with the designated Manager in your company who will then pass this on to E-Assist, who in turn will deal with this outlet by taking necessary action. You will receive feedback on the action taken.

How and where can I use Ticket Restaurant® Meal Vouchers?

Ticket Restaurant® Meal Vouchers can be used as a mode of payment for purchase of food items and non-alcoholic beverages. Typically, you can use these at Restaurants, Sweet Shops, Bakeries, Fast Food Corners and Food Outlets.

How will I know the food outlets that are accepting Ticket Restaurant® Meal Vouchers?

  • Through the Ticket Restaurant® Meal Voucher affiliate directory

  • Stickers displayed at the entrance / cash counter of affiliated outlets

  • Edenred website www.edenred.co.in

  • E-Assist - Edenred dedicated in-house customer contact center















In what form do I get the Ticket Restaurant® Meal Vouchers?

Ticket Restaurant® Meal Vouchers are provided in a booklet form, in different denominations, ranging from Rs. 5/- to Rs. 50/-

Is there a help desk to locate affiliated outlets or lodge complaints?

Yes. Edenred provides a dedicated in-house contact centre - E-Assist, to help us serve you better!

What are Ticket Restaurant® Meal Vouchers?

Ticket Restaurant® Meal Vouchers from Edenred are food coupons given by organisations to its employees to have a meal at their convenience. These vouchers are given by law as a social benefit.

What happens when an outlet refuses to accept Ticket Restaurant® Meal Vouchers ?

These affiliated outlets are regularly serviced by Edenred, to ensure 100% acceptance. A complaint needs to be lodged with the designated Manager in your company who will then pass this on to E-Assist, who in turn will deal with this outlet by taking necessary action. You will receive feedback on the action taken.

What is the Tax Benefit?

Present Valuation of Perquisites Rule mentions that meal allowance through meal vouchers which are non-transferrable and useable for food and non-alcoholic beverages at eating joints can be provided up to Rs. 50/- per meal during working hours.

Will Edenred affiliate an outlet of my choice?

Yes. The request for the same should be sent through your company.