Ticket Restaurant® Meal Card is a prepaid instrument issued on the MasterCard platform and is loaded with a value in INR. It is issued by your organization for purchasing food and non - alcoholic beverages at Ticket Restaurant® Meal Cards affiliated outlets It is an employee benefit that offers a tax exemption to employees.
Yes. We provide a bouquet of Value Added Services to you such as Ticket Club®: a dedicated portal to avail city specific deals and offers from various brands, online redemptions, Mobile App, Contact Centre, Employee Engagement Programs, Contests and promotions, etc.
In general, the Ticket Restaurant® Meal Card cannot be converted into Ticket Restaurant® Meal Vouchers. Ideally your employer should select the solution that is best suited for it and its employees.
The Ticket Restaurant® Meal Card will be accepted only at outlets which are affiliated with Edenred for Acceptance of the Ticket Restaurant® Meal Card for food and non alcoholic beverages only.
There is no limit on the usage of the card. This can be used for any amount. As far as the load limit goes, you will get a load which is equivalent to entitlement for the month on a monthly basis, or as per the policy of your organization.
Kindly contact our in house contact centre E-assist @ 1860-233-5555/ 022 2545 5555/ 022-6143 3333 or you can also mail us at assist-IN@edenred.com
No cash withdrawal is allowed on Ticket Restaurant® Meal Card.
You can register on the Online Self Care Portal by visiting www.edenred.co.in using your login credentials. Post registration, you can access all card related information like balance, transaction details etc.
Please contact your HR department and ask them to get it renewed.
You can only make payment for the amount which is available on the card. In case transaction amount exceeds the available balance on the card, remaining amount can be paid by any other mode as per the merchant policy.
Yes. The available balance at the expiry of the card will be transferred to the new renewed card. The request need to come only from your corporate
This card can be loaded/reloaded only by your employer. Any individual cardholder cannot reload this card.
If you have registered on Online Self Care Portal - www.edenred.co.in and provided your Mobile Number, then you will get the transaction alerts.
As per RBI guidelines, the maximum load and balance on the card at any given point of time will not exceed INR 10,000
It will depend on the company policy. If your organization asks you to return the card, the same will be deactivated by Edenred on receiving such information from the corporate. However, if your employer allows the departing employee to take the card along with him/her, in that case the departed employee can continue to use the card until expiry/balance runs out.
No. Replacement/Reissued card will always be delivered to the Corporate address.